The only thing i edited out was the personal information i had to give this person to help my case : Narendra: Thanks for contacting EA Customer Experience, my name is Narendra.
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How may I assist you today? You: hello You: I've been having numerous problems since Friday I've yet to fully resolve. However, not only had Origin download a bunch of other stuff into my game that prevents me from playing it offline that is to say: without having to log into Origin in the first place , but now the Create a World software refuses to work.
I talked with numerous Game Advisors who tried to help me run the game and fix my problem. Exception Information: Attempted to read or write protected memory.
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This is often an indication that other memory is corrupt. But now I bring you to my main problem: The 1. You: I'm very distressed with this issue and have yet to resolve it I can't seem to find any way to post this problem on the normal The Sims forums either and I can't find any other solutions on the internet as of yet Narendra: Do not worry , I will try my level best to resolve your issue. Narendra: Before we start may I please know your name and email address?
You are here
You: ok then narendra: Thanks for the hold , I appreciate your patience. Narendra: This is a known issue our customers are facing right now. Narendra: Our dedicated studio team is working day and night to fix it in a best possible way. You: So they're going to fix the Create a World 1. Narendra: yes , you are right. You: when will it be fixed? I've been trying to re download it for the past few days, I'm eager to start using it again if it'll be fixed narendra: When you will launch the game in next few hours it will automatically fixed the issue for you.
You: how does that work exactly? I currently don't have any version of Create a World installed and the 1. Narendra: There is not estimated time limit for the fix. Narendra: But I know that the studio team is fixing the issue. Narendra: You will automatically get the update in your game. Narendra: You do not need to install or download the update. Narendra: It will automatically work for you. You: ah. You: So for now I should wait on downloading the 1.
You: or is there a way to fix the 1. Narendra: No , there is not fix for this issue right now. You need to wait for next few hours to get a fix on this issue. Narendra: Today is Sunday, so no specialists are available , I would suggest you to contact us back tomorrow to get a fix for this issue. You: what time are the specialists available on weekdays? When am I most likely to get a response from them? I guess I'll bring this issue up again tomorrow. Originally posted by Mikado-Senpai :. Originally posted by NetPCDoc :.
Okay - that clears some things up - thank you. I had some old Sims CDs that I had installed on my computer back when. Seems that the EA-Link from the old CDs somehow conflicts with the Origin Client, with one of them telling you that rather than updating as you are obviously trying to do - you should use the update feature on what is already installed or something along this line. Anywhay - if you are going to use the Origin Client - I recommend that you make sure that you have all of the old CD stuff uninstalled especially the extra freebies - like the EA-Link and CAW before you attempt downloading or installing from Origin.
Do double check that you have the Expansion and Stuff Pack CDs properly registered - before you uninstall them. Play in Windowed mode too. That way, if the game freezes you can just click anywhere on the Desktop to get back to Finder then Force Quite the game, rather than do a hard restart on your Mac. Hi, good morning!
Thanks a lot for the interesting topic. I found that late night is the problem and the super patch is not the solution. The game is pretty much redundant on most Macs now. You can thank EA for not bothering to properly support it….. Thank you so much for providing this support! One of the reasons I always loved Sims 3 was because we all have to support each other. Thank you for taking the time to do this! Previously on Maverick and Mountain Lion, the game ran with no problems. Odd thing is my game was running fine on Yosemite until last week when it refuse to open and threw up an error msg.
I uninstalled the game and cleared everything and reinstalled just the base game first. The splash screen pops up and it says an update is available so I download it. Biggest regret!!!! First of all thank you for your lovely download instructions.
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Just got a bit trouble at the last step of finding the Sims 3 at the Application folder. What should I do? I have a macOS Sierra Thank you so much! Are you applying the correct version of the patch for your game? Damn it, that must have happened very recently.
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How can I fix this? Hi, i have a macbook pro with sierra installed. Are there any new patches for physical copies and no digital downloads? I am so frustrated. Please let me know if you have any further information thank you so much. The current patch version is 1.
What error are you getting? After downloading and installing Seasons you should download and install the 1. Am I only supposed to use this on the base game? I know that World Adventures has updates that need to be installed, am I supposed to just ignore this forever?
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